SOFTWARE UPDATES

Infotainment touch screen display of Jaguar

You can update your Jaguar vehicle through your Pivi Pro system. Updates to your vehicle will provide you with the latest features and ensure the utmost stability across all areas of your vehicle, including the engine, transmission, interior electronics, and infotainment systems. Some recall software updates are now also able to be performed over the air.

WIRELESS SOFTWARE UPDATES

Girl walking near by charging port of car
Girl walking near by charging port of car
Girl walking near by charging port of car

HOW TO UPDATE

Before updating close all windows, lock and arm the vehicle. Leave the vehicle for the period of time presented in the pop-up notification.


If update now is selected the vehicle will wait 10 minutes before starting the update process. Starting the vehicle in this period will cancel this update attempt. When scheduled, the car will start the update at the scheduled time.


The vehicle will perform safety checks before applying the update, including, but not limited to:


  • 12V battery state of charge.
  • Secure state of the vehicle, including window position, locked state, parking brake applied.
  • Connectivity available.
  • HV battery (if applicable) above 25% state of charge.
  • PHEV/BEV vehicle not currently on charge*.


If any conditions are not satisfied the update will not proceed. The software update screen will provide guidance on how to remedy this before another attempt.


If all conditions are satisfied, the vehicle will then initiate the update.


During the update you will not be able to use the vehicle. This can last between 30-90 mins. Most vehicle systems are unavailable during the update, but you will be able to unlock/lock and access the vehicle. For vehicles with pop-out door handles please see the owner’s manual for how to operate them.

COMPLETION

On returning to your vehicle, all systems on your vehicle will start up with new software. A notification will inform you of a successful update, the software update screen will show the new version number as well as release note text explaining all changes and improvements.

SOFTWARE UPDATE FAQS

OPEN ALL
I’ve recently collected my car and my software update screen is blank, is something wrong?
When does my vehicle get sent an update?
My vehicle just updated to a version older than the latest release, is something wrong?
I can’t get my update to pass?
What does the system do to ensure software updates are applied safely?

PIVI SOFTWARE VERSION RELEASE NOTES

OPEN ALL
OS 4.0.0
OS 4.0.1
OS 4.1.0
OS 4.1.1
OS 4.1.3
OS 4.1.4
OS 4.1.5
OS 4.1.6 - XCL
OS 4.2.0- XCL
OS 4.2.1
OS 4.3.0

TOUCH PRO SOFTWARE VERSION RELEASE NOTES

OPEN ALL
SOFTWARE VERSION 19A3
SOFTWARE VERSION 19A4
SOFTWARE VERSION 19B

GOT A QUESTION ABOUT YOUR JAGUAR INFOTAINMENT?

Our FAQs may already have the answer.